Authorized Dealer
Buydig.com is a Manufacturer Direct Authorized Reseller for the best
brands in the home entertainment industry including Samsung, LG, Toshiba,
Panasonic, and all other HDTV's sold on our site.
TV manufacturer's recommend that you purchase only from
Authorized Dealers, like Buydig.com, to ensure the integrity of your
purchase. Some unauthorized dealers sell used or refurbished products as
new, and may have altered or missing serial numbers that may disqualify the
warranty. When you buy from Buydig.com, you can rest assured that your
purchase will be protected by the manufacturer's warranty, and you'll
receive the highest level of service, support, and security that all of our
customers have come to enjoy.
Safe Shipping & Professional Delivery
We take every precaution during our shipping preparation process to ensure that your
TV arrives to you in perfect condition.
Each TV order is scanned for accuracy of model and serial number. We apply
large fragile sticker labels to notify the carrier that your shipment
is sensitive and requires special handling. The labels also include important
step-by-step instructions on how to sign for your shipment.
In addition to the manufacturer's standard
foam and corrugated packaging, we also apply a special shock
absorption polyethylene material to the outer carton of every TV. This
safeguard will disperse all the energy from impact during transit, and
eliminate damage to the product
itself. Our professional appointment-based delivery service
allows you to open and inspect your new TV prior to signing and accepting
the TV. When you
purchase a TV at Buydig.com, you can be sure that it will arrive
perfect working order, and will remain that way for a long time to come.
Total Satisfaction Guarantee
If you aren't 100% satisfied with your TV purchase, you may return any
new or like-new Television within 45 days for a refund. All returned
items must be in their original box and include all the original packing
material, manuals, and accessories. When you receive your order, we
recommend that you keep all packing materials in case you need to return
the TV.
- If you just don't like it, we
will accept your return; we just ask that you pay for return shipping.
You'll also need to pack the TV in its original box with all original
packing material, and accessories. We'll arrange for a special shipping
carrier to pick up the TV (over 41 inches) from your home.
- If your TV was damaged in shipping,
It is important that you inspect the TV (not only the box it came in)
prior to signing for it. If the TV is damaged (not the carton), please
refuse the delivery and contact us at 1.800.617.4686. All damage related
claims must be reported within two business days after delivery. A
replacement will be sent immediately after we are notified about the
damage.
- If your TV does not seem to function
properly, we'll help troubleshoot the problem. If we can't
resolve it, we can arrange for a local service center to assess the
television. If the technician is unable to resolve the issue, we�ll
arrange to have the TV replaced.